1. Flexible policy
Full refund when cancelled up to 24 hours before the start time. The service fee is non-refundable.
- If the host cancels, the participant may request a full refund or accept a new date when available.
- No-shows or cancellations after this deadline may not be refundable.
- A booking is officially cancelled from Dashboard › Your trips › Change or cancel.
- Weather, safety or force majeure conditions may require rescheduling or another alternative.
2. Moderate policy
Full refund when cancelled up to 5 days before the start date and time. The service fee is non-refundable.
- If the host cancels, the participant may request a full refund or accept a new date when available.
- No-shows or cancellations after this deadline may not be refundable.
- A booking is officially cancelled from Dashboard › Your trips › Change or cancel.
- Weather, safety or force majeure conditions may require rescheduling or another alternative.
3. Strict policy
50% refund when cancelled up to 7 days before the start date and time. The service fee is non-refundable.
- If the host cancels, the participant may request a full refund or accept a new date when available.
- No-shows or cancellations after this deadline may not be refundable.
- A booking is officially cancelled from Dashboard › Your trips › Change or cancel.
- Weather, safety or force majeure conditions may require rescheduling or another alternative.
Last updated: 2026 · GOSMAY CREATIVE BRANDS